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John Edwin
5 min readNov 7, 2024

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How to Automate 90% of Your Business Operations with AI

Automation is revolutionizing businesses across industries, streamlining workflows, reducing costs, and freeing up time for more strategic tasks. Leveraging AI to automate your business can drive growth and efficiency while enabling you to focus on what really matters: building relationships, innovating, and scaling your operations. Here’s a guide to automating 90% of your business operations with AI.

1. Customer Service and Support

Handling customer inquiries is often one of the most time-consuming aspects of a business. With AI-powered chatbots and virtual assistants, you can automate responses to common questions, manage complaints, and even facilitate sales.

Tools:

ChatGPT by OpenAI, Zendesk, Freshdesk, Intercom.

How it Works:

AI chatbots can learn from customer interactions and improve responses over time, creating a seamless, 24/7 customer support system. They can handle FAQs, product inquiries, and even troubleshoot basic issues.

Benefits:

Reduces response time, improves customer satisfaction, and allows support teams to focus on complex inquiries.

2. Marketing Automation

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John Edwin
John Edwin

Written by John Edwin

Prolific writer, public health specialist, and tech enthusiast with 12 books on Amazon. I craft stories and insights that inspire action and spark conversations

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